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Security

Thank you for visiting the MoccasinsDirect.com website. We’ve done our best to ensure the security of your online transactions. Security involves making sure any sensitive information you may provide is handled in a safe and secure manner. If you have any concerns about ordering electronically, you may call us toll free at 1-866-317-2975 to place your order by telephone.

Below we’ve tried to answer some of the most common questions and concerns about security. If you don’t find your question answered here, please contact us by email or phone.

IS IT SAFE TO USE MY CREDIT CARD TO MAKE PURCHASES ON THE MOCCASINS DIRECT WEBSITE?

The Moccasins Direct website offers secure online shopping which means that all products on our website can be ordered online using Mozilla/Firefox or Microsoft Internet Explorer (web browsers that support secure transactions). Your order is placed using a secure transaction server that will encrypt the order for security. If you are using a browser that doesn’t support secure transactions, you can place your order by telephone, email or regular mail.

HOW SECURE IS MOCCASINSDIRECT.COM?

As an e-commerce business, we must deliver the highest levels of trust and security so that our customers can be certain our site is genuine, and that the information they send via web browsers, and other devices stays private and confidential. We use secure web pages to take all orders. None of your information will be accessed or released without your consent. All information is stored in a secure database behind a firewall.

We use the industry standard Secure Socket Layer (SSL) technology to protect your personal information through encryption. SSL is a high security standard software supported by AOL (PC version 3 and higher), Microsoft Internet explorer (3.0 and higher), and Netscape Navigator (3.0 and higher). Personal information such as passwords, address and credit card number is encrypted for transit over the internet. This encryption makes business transactions over the Internet even more secure than purchasing by phone

WHICH PARTS OF THE MOCCASINS DIRECT SITE ARE SECURE?

The portion of the Moccasins Direct site we’ve made secure is the checkout area. This area of the website is where you actually purchase the items you’ve put in your Shopping Cart. The entire checkout process, from the introduction to seeing your final confirmation, takes place in a secure environment.

There are several ways to confirm that you’re in a secure area. All SSL capable browsers have a symbol to indicate a secure mode, which is usually located in the lower right or lower left corner of the browser. Specifically, the symbol should be a “closed” lock or “complete” key (vs. an “open” lock or “broken” key which would indicate normal or “insecure” mode).

You can also tell when you’re in a secure area because the URL to the left of the colon changes from “http” to “https” to signify that a SSL protocol is being used to communicate with the server (http=HyperText Transport protocol; https=HTTP with SSL). In most browsers you’ll also see a solid blue line in the upper portion of the browser’s window which is another visual aid indicating you're browsing a secure area.

Most of the activity on our site involves the viewing of content we’ve prepared and made accessible to all visitors, so there is no need for these pages to be "secure." With a product page, for example, no security risk exists because there is no information being exchanged. Anyone can access these pages by pointing their browsers at http://www.MoccasinsDirect.com.

PRIVACY STATEMENT

MoccasinsDirect.com will protect your privacy. We do not sell, trade or rent your personal information such as name, purchase or email information to others. Period.

When you visit the Moccasins Direct website, a unique ID (cookie) is assigned and stored so that we can recognize you when you return to visit the Moccasins Direct website and retrieve your shopping cart (transaction) information.

COOKIES

We do use cookies on our site so that we can manage the processing of your order. The cookie we receive does not gather information about your name, address, billing information, etc. It is used solely to help us with maintaining your shopping cart and with the check-out process.

EMAIL

We may use our customers' email addresses to confirm orders or as a means to notify of new products and/or specials.