Below we’ve tried to answer some of the most common questions and concerns about security. If you don’t find your question answered here, please contact us by email or phone.
The Moccasins Direct website offers secure online shopping which means that all products on our website can be ordered online using Mozilla/Firefox or Microsoft Internet Explorer (web browsers that support secure transactions). Your order is placed using a secure transaction server that will encrypt the order for security. If you are using a browser that doesn’t support secure transactions, you can place your order by telephone, email or regular mail.
As an e-commerce business, we must deliver the highest levels of trust and security so that our customers can be certain our site is genuine, and that the information they send via web browsers, and other devices stays private and confidential. We use secure web pages to take all orders. None of your information will be accessed or released without your consent. All information is stored in a secure database behind a firewall.
We use the industry standard Secure Socket Layer (SSL) technology to protect your personal information through encryption. SSL is a high security standard software supported by AOL (PC version 3 and higher), Microsoft Internet explorer (3.0 and higher), and Netscape Navigator (3.0 and higher). Personal information such as passwords, address and credit card number is encrypted for transit over the internet. This encryption makes business transactions over the Internet even more secure than purchasing by phone
The portion of the Moccasins Direct site we’ve made secure is the checkout area. This area of the website is where you actually purchase the items you’ve put in your Shopping Cart. The entire checkout process, from the introduction to seeing your final confirmation, takes place in a secure environment.
There are several ways to confirm that you’re in a secure area. All SSL capable browsers have a symbol to indicate a secure mode, which is usually located in the lower right or lower left corner of the browser. Specifically, the symbol should be a “closed” lock or “complete” key (vs. an “open” lock or “broken” key which would indicate normal or “insecure” mode).
You can also tell when you’re in a secure area because the URL to the left of the colon changes from “http” to “https” to signify that a SSL protocol is being used to communicate with the server (http=HyperText Transport protocol; https=HTTP with SSL). In most browsers you’ll also see a solid blue line in the upper portion of the browser’s window which is another visual aid indicating you're browsing a secure area.
Our goal as an Authorized Minnetonka Moccasins Dealer is to provide a variety of quality Minnetonka products at fair and competitive prices, while bringing you, the customer, the very best service in the industry We are so confident you will be pleased with our product that we offer a 100% satisfaction guarantee on all items we sell. If you are unsatisfied for any reason, simply return the undamaged item in the original packing within 10 days and receive a complete refund by visiting https://moccasinsdirect.com.
Like most other websites, we may automatically collect information and data through the use of log files, “cookies” or other information storage and tracking technology. These technologies allow us to track usage behavior and compile website usage information that will allow for the improvement of content and targeting advertising. This information may include your internet protocol (IP) address, associated company name, if any, browser type, platform, internet service provider (ISP), time and date stamp, general geographic information, referring pages and exit pages.Our websites incorporate tracking technologies managed by Google, Facebook, and Twitter, all of which have their own privacy policies. To learn more about their services, and to opt-out of their tracking, please visit the following resources:
Google Analytics: https://policies.google.com/technologies/partner-sites
Moccasins Direct may use and disclose your contact information for any of the following reasons:
To provide, maintain, personalize, optimize, and improve the website, including research and analytics regarding use of the website, or to remember you when you leave and return to the website;
To provide and improve our products and services, to process any transactions you request, or authenticate you as a customer;
To deliver advertising, including interest-based advertising on our websites and other websites and applications;
To provide you with e-newsletters you have requested;
To send you notices for subscription renewal; and
To contact you regarding marketing endeavors.
We may disclose information about you to any third party when disclosure is required by law, or desirable to permit us to exercise or preserve our legal rights or take action regarding potentially illegal activities or to protect the safety of any person. In the event we are acquired by or merged with a third-party entity or in the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control.
This website is not directed at children under the age of 13 and does not knowingly collect any personal information from children under the age of 13. If a parent or guardian believes that this website has collected the personal information of a child under the age of 13, please contact [email protected]sdirect.com.
California law permits California residents to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] specifying that you seek your “California Customer Choice Notice” in the subject line.