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Security

Thank you for visiting the MoccasinsDirect.com website. We’ve done our best to ensure the security of your online transactions. Security involves making sure any sensitive information you may provide is handled in a safe and secure manner. If you have any concerns about ordering electronically, you may call us toll free at 1-866-317-2975 to place your order by telephone.

Below we’ve tried to answer some of the most common questions and concerns about security. If you don’t find your question answered here, please contact us by email or phone.

IS IT SAFE TO USE MY CREDIT CARD TO MAKE PURCHASES ON THE MOCCASINS DIRECT WEBSITE?

The Moccasins Direct website offers secure online shopping which means that all products on our website can be ordered online using Mozilla/Firefox or Microsoft Internet Explorer (web browsers that support secure transactions). Your order is placed using a secure transaction server that will encrypt the order for security. If you are using a browser that doesn’t support secure transactions, you can place your order by telephone, email or regular mail.

HOW SECURE IS MOCCASINSDIRECT.COM?

As an e-commerce business, we must deliver the highest levels of trust and security so that our customers can be certain our site is genuine, and that the information they send via web browsers, and other devices stays private and confidential. We use secure web pages to take all orders. None of your information will be accessed or released without your consent. All information is stored in a secure database behind a firewall.

We use the industry standard Secure Socket Layer (SSL) technology to protect your personal information through encryption. SSL is a high security standard software supported by AOL (PC version 3 and higher), Microsoft Internet explorer (3.0 and higher), and Netscape Navigator (3.0 and higher). Personal information such as passwords, address and credit card number is encrypted for transit over the internet. This encryption makes business transactions over the Internet even more secure than purchasing by phone

WHICH PARTS OF THE MOCCASINS DIRECT SITE ARE SECURE?

The portion of the Moccasins Direct site we’ve made secure is the checkout area. This area of the website is where you actually purchase the items you’ve put in your Shopping Cart. The entire checkout process, from the introduction to seeing your final confirmation, takes place in a secure environment.

There are several ways to confirm that you’re in a secure area. All SSL capable browsers have a symbol to indicate a secure mode, which is usually located in the lower right or lower left corner of the browser. Specifically, the symbol should be a “closed” lock or “complete” key (vs. an “open” lock or “broken” key which would indicate normal or “insecure” mode).

You can also tell when you’re in a secure area because the URL to the left of the colon changes from “http” to “https” to signify that a SSL protocol is being used to communicate with the server (http=HyperText Transport protocol; https=HTTP with SSL). In most browsers you’ll also see a solid blue line in the upper portion of the browser’s window which is another visual aid indicating you're browsing a secure area.

Most of the activity on our site involves the viewing of content we’ve prepared and made accessible to all visitors, so there is no need for these pages to be "secure." With a product page, for example, no security risk exists because there is no information being exchanged. Anyone can access these pages by pointing their browsers at http://www.MoccasinsDirect.com.

Privacy Policy

This privacy policy covers the collection and use of information for this website and any websites or mobile applications that link to it, as well as the information we collect when you interact with us through social media or other websites and online services (in each instance a “website”). This website is managed and operated by Moccasins Direct, LLC (“Moccasins Direct” or “us” or “we”).If you are a resident of the European Economic Area (“EEA”) or Switzerland, please see “Users in the EEA and Switzerland” at the end of this Privacy Policy.

About Moccasins Direct

Our goal as an Authorized Minnetonka Moccasins Dealer is to provide a variety of quality Minnetonka products at fair and competitive prices, while bringing you, the customer, the very best service in the industry We are so confident you will be pleased with our product that we offer a 100% satisfaction guarantee on all items we sell. If you are unsatisfied for any reason, simply return the undamaged item in the original packing within 10 days and receive a complete refund by visiting https://moccasinsdirect.com.

What Information We Collect

Like most other websites, we may automatically collect information and data through the use of log files, “cookies” or other information storage and tracking technology. These technologies allow us to track usage behavior and compile website usage information that will allow for the improvement of content and targeting advertising. This information may include your internet protocol (IP) address, associated company name, if any, browser type, platform, internet service provider (ISP), time and date stamp, general geographic information, referring pages and exit pages.Our websites incorporate tracking technologies managed by Google, Facebook, and Twitter, all of which have their own privacy policies. To learn more about their services, and to opt-out of their tracking, please visit the following resources:

Google Analytics: https://policies.google.com/technologies/partner-sites
Facebook: https://www.facebook.com/help/568137493302217
Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies

How We Use and Disclose Information

Moccasins Direct may use and disclose your contact information for any of the following reasons:

To provide, maintain, personalize, optimize, and improve the website, including research and analytics regarding use of the website, or to remember you when you leave and return to the website;
To provide and improve our products and services, to process any transactions you request, or authenticate you as a customer;
To deliver advertising, including interest-based advertising on our websites and other websites and applications;
To provide you with e-newsletters you have requested;
To send you notices for subscription renewal; and
To contact you regarding marketing endeavors.
We may disclose information about you to any third party when disclosure is required by law, or desirable to permit us to exercise or preserve our legal rights or take action regarding potentially illegal activities or to protect the safety of any person. In the event we are acquired by or merged with a third-party entity or in the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control.

Interest-Based Advertising

We use cookies, web beacons or other technologies to collect information from our website. These companies may use information about your visits to this and other websites in order to provide advertisements on this website and other websites about goods and services that may be of interest to you. They may also collect information about your online activities over time and across different websites and other online services. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit the Network Advertising Initiative (http://optout.networkadvertising.org) and Digital Advertising Alliance (http://optout.aboutads.info).Your browser or device may include “Do Not Track” functionality. The information collection and disclosure practices and the choices that we provide to you will continue to operate as described in this privacy policy, whether or not a Do Not Track signal is received.We may combine information you give us or that we collect automatically with our business records, information from third parties, or information collected from another browser or device to personalize our communications with you and to deliver better advertising.

Children

This website is not directed at children under the age of 13 and does not knowingly collect any personal information from children under the age of 13. If a parent or guardian believes that this website has collected the personal information of a child under the age of 13, please contact [email protected]

Data Storage, Transfers, and Security

We may store the personal details we hold about you for as long as we have a legitimate business need. We may store this information in the United States or we may transfer it to any other country. If you are located outside of the United States and voluntarily submit information to us, we may transfer that information to and store that information in the United States. The data protection laws in countries to which personal data are transferred may or may not provide a level of protection equivalent to the laws in your home country. Wherever we hold the data, we will apply the terms of this privacy policy and any applicable data protection law. We maintain certain procedures to protect the confidentiality, security and integrity of information you submit to us or that we collect while it is controlled by us. However, the storage and communication of such information cannot always be completely secure. Also, we cannot and do not guarantee that data transferred to third parties in accordance with this privacy policy will be protected against intentional or accidental misuse or loss.

California Residents

California law permits California residents to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] specifying that you seek your “California Customer Choice Notice” in the subject line.

Users in the EEA and Switzerland

If you are a resident of the EEA or Switzerland, the following information applies with respect to personal data collected through your use of our website.Purposes of processing and legal basis for processing: We process personal data consistent with our disclosures in this privacy policy. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide our websites and services related to our websites; and (3) as necessary for our legitimate interests in providing the website and services related to the website where those interests do not override your fundamental rights and freedoms related to data privacy.Transfers: Personal data we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or processors maintain facilities. We will ensure that transfers of personal data to a third country or an international organization are subject to appropriate safeguards.Individual Rights: If you are a resident of the EEA or Switzerland, we respect your rights according to Chapter 3 of the EU General Data Protection Regulation. In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you. Please contact us using the information below.

Changes to This Privacy Policy

We may change this privacy policy and our data collection and management practices. We reserve the right to update changes to this privacy policy and to our practices in collecting and handling personal information. If we make material changes, we will post a notice at this website and indicate at the top of this statement when it was most recently updated.

Contact

Please contact us if you have questions or wish to take any action with respect to information to which this privacy policy applies. You can reach us by sending an email to [email protected] you do not wish to receive marketing information from Moccasins Direct, or wish to opt out of future email promotions from Moccasins Direct, please email [email protected] Please note that all promotional email messages you receive from Moccasins Direct will include an option to opt out of future email communications.